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FAQS

Where Questions Find Solutions

At Pearson Credit Repair, we encourage an open line of communication. Whether you have questions about our credit solutions, or general inquires about our services, we’re here to help.

How much do your services cost?

Our service costs are explained in detail on the Packages page

Do I need to continue to pay on my credit cards?

Yes. It is your responsibility to protect your credit while we are working on your credit history. By not paying on your credit cards, adds more damage to your credit report.

Is there a contract?

There is a contract. However, you may cancel at anytime.

What is the refund policy?

We ask clients to give us, 180 days to be eligible for a refund. If no errors are removed after 180 days, a full refund will be issued.

Why do you need my Smart Credit or Identity IQ login?

Smart Credit or Identity IQ allows us to compile a full credit report audit on your behalf. Within the report, you will see any and all negative items on your report (charge-offs, collections, late payments, repossessions, etc). During the free consultation, our representatives will go over what is hurting your credit and how we can help.

Do I have to do any work?

We require that you identify any negative information that is 100% accurate. You are also required to send us all correspondence received from bureaus and creditors.

How will I know what progress is being made?

You can track your progress on the portal, here 

How do I cancel Pearson Credit Repair?

Providing the best service possible is a top priority at Pearson Credit Repair. If we aren’t meeting your expectations or you no longer need our service, you can cancel at any time, here

How long does it take before I see results?

Unfortunately, credit repair is never guaranteed. However, we can guarantee that we will do everything in our power to help you achieve a fair, accurate and substantiated credit report. Kindly note, everyone’s credit history is different. Therefore, the length of time and results vary for each client.

Pearson Credit Repair

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